All Maison Mata glasses come with free lifetime service:

  • Adjustments for perfect comfort
  • Frame polishing to restore shine
  • Basic repairs to keep your glasses in excellent condition

A small fee may apply for replacement parts (nose pads, screws, etc.).

Maintenance

  • Care illustration for acetate frames and polarized sunglasses, expert cleaning tips by opticians in Canggu Bali.

    Handling

    Avoid exposing your glasses to high heat and keep them away from chemical products, as both can damage lenses and frames.

  • Illustration on eyewear care, cleaning anti-glare lenses and protecting acetate, as advised by Maison Mata opticians

    Rinsing

    After wearing your glasses at the beach or pool, rinse them with clean water only, no soap or cleaning agents. Salt, chlorine, and chemicals can damage coatings and corrode metal parts.

  • Illustrated guide to cleaning glasses lenses without scratches, the daily routine advised by Maison Mata

    Cleaning

    Use only the microfiber cloth provided, especially for lenses. Avoid using your shirt or other fabrics, as they may cause scratches.
Maison Mata rectangular acetate sunglasses with polarized lenses, fitted by our opticians in Seminyak, Bali

after-sales service for glasses

Maison Mata glasses are covered by a one-year warranty from the date of purchase, covering manufacturing defects as well as hardware issues such as hinges or screws.

Multi-color tinted lenses engineered in-house by Maison Mata, wide spectrum of hues for creative eyewear design.

after-sales service for lenses

  • If your prescription lenses show a treatment defect caused by a manufacturing issue within 2 years, you are entitled to a one-time free replacement.
  • If your prescription feels uncomfortable, even if the prescription came from another doctor, we will replace the lenses free of charge.


At Maison Mata, every optical pair must provide perfect comfort.

Tinted optical lenses developed internally at Maison Mata, crafted in multiple shade intensities for eyewear customization.

If you feel discomfort, let us know as soon as possible: if after 3 – 4 days there is no improvement, visit us again and we will adjust your lenses immediately.

Not in Bali? Send us your glasses

Our lifetime service also works by post. Wherever you are, our artisans in Canggu will bring your frame back to life, and we cover the return shipping.

STEP 1

Message us

Send a photo of your frame on WhatsApp. Our team tells you what can be done, what it will cost if anything, and shares the workshop address.

STEP 2

Post your frame

Pack it in its case and send it to our Canggu workshop. Outbound shipping is at your expense, and we recommend a tracked service.

STEP 3

We ship it back

5 to 7 working days in the workshop, then your frame travels back to you. Return shipping is on us.

Included, free of charge

Adjustment · Polishing · Deep cleaning · Screw and hinge check · Return shipping

On quotation

Replacement parts (nose pads, screws, temples) · Lens replacement · Repairs beyond normal wear

Start on WhatsApp

Available for every Maison Mata frame, whenever and wherever you bought it.

MAISON MATA · BALI & LOMBOK

Visit us in store.

Try on our frames and meet our teams.

All our stores

Coming soon.

Maison Mata Uluwatu storefront

Uluwatu

Coming soon

Maison Mata Pererenan storefront

Pererenan

Coming soon

Maison Mata Lombok storefront

Lombok

Coming soon

Find Your Pair

Men’s Glasses

Men’s Glasses

Accessories

Accessories

Women’s Glasses

Women’s Glasses

  • Virtual Try-On
    Maison Mata Komodo Rise Olive olive green acetate rectangular sunglasses, front view with polarized lenses Maison Mata Komodo Rise Olive olive green acetate rectangular sunglasses, side temple view

    Komodo Rise Olive

    Komodo Rise Olive

    Rp 1.700.000,00
    Rp 1.700.000,00
  • Virtual Try-On
    Maison Mata Sumba Hills Black Sun black and yellow tortoiseshell acetate square sunglasses, front view with polarized lenses Maison Mata Sumba Hills Black Sun black and yellow tortoiseshell acetate square sunglasses, side temple view

    Sumba Hills Black Sun

    Sumba Hills Black Sun

    Rp 1.700.000,00
    Rp 1.700.000,00
  • Virtual Try-On
    Maison Mata Cove Onyx Night black acetate oval sunglasses, front view with polarized lenses Maison Mata Cove Onyx Night black acetate oval sunglasses, side temple view

    Cove Onyx Night

    Cove Onyx Night

    Rp 1.700.000,00
    Rp 1.700.000,00
  • Virtual Try-On
    Maison Mata Bali Blue Olive olive green acetate butterfly sunglasses, front view with polarized lenses Maison Mata Bali Blue Olive olive green acetate butterfly frame, side temple view

    Bali Blue Olive

    Bali Blue Olive

    Rp 1.700.000,00
    Rp 1.700.000,00
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