Warranty
Get a lifetime basic service
Enjoy free adjustments, frame polishing, and basic repairs to keep your glasses in great condition.
In some cases, a small fee may apply for replacement materials.
Maison Mata products come with a 1-year warranty from the date of purchase.
The warranty covers:
- Manufacturing defects
- Hardware issues (hinges, screws)
It does not cover:
- Accidental damage
- Scratches from wear and tear
To claim your warranty, contact us with your receipt and a photo of the product.
Complimentary sunnies defect policy
If your frame breaks within six months, you'll receive a **50% discount** on a new frame.
Additionally, if your lens has a **peel-off coating defect** within one year, you'll receive a **free regular lens replacement**.
Complimentary lens defect policy
If your **prescription lens** has a peel-off coating defect caused by a manufacturing error within two years, you'll receive a **one-time free replacement**.
*Note: Damage from chemical reactions or heat is strictly not covered under warranty.*
No warranty on scratched glasses
There is **no warranty for scratched lenses**, whether for sunglasses or prescription lenses.
For maintenance tips, please refer to our product care guidelines.