Eyewear Services – Free Adjustments, Polishing & Care | Maison Mata

Maison Mata offers lifetime care for your eyewear in Bali: free adjustments, polishing, and repairs in all our boutiques.

Layanan perawatan seumur hidup

Nikmati penyetelan ulang, pemolesan frame, dan perbaikan kecil secara gratis agar kacamata Anda tetap dalam kondisi sempurna — bahkan jika tidak dibeli dari kami. Biaya tambahan dapat berlaku untuk penggantian suku cadang.

Perawatan

  • Penanganan

    Hindari kacamata Anda dari paparan panas berlebih serta jauhkan dari bahan kimia, karena keduanya dapat merusak lensa dan bingkai.

  • Membilas

    Setelah memakai kacamata di pantai atau kolam renang, bilas dengan air bersih saja, tanpa sabun atau bahan pembersih lainnya. Garam, klorin, dan bahan kimia dapat merusak lapisan lensa dan menimbulkan korosi pada bagian logam.

  • Pembersihan

    Hanya gunakan kain mikrofiber yang telah disediakan, terutama untuk lensa. Hindari menggunakan pakaian Anda atau kain lainnya, karena dapat menyebabkan goresan.

after-sales service for glasses

Maison Mata glasses are covered by a one-year warranty from the date of purchase, covering manufacturing defects as well as hardware issues such as hinges or screws.

after-sales service for lenses

  • If your prescription lenses show a treatment defect caused by a manufacturing issue within 2 years, you are entitled to a one-time free replacement.
  • If your prescription feels uncomfortable, even if the prescription came from another doctor, we will replace the lenses free of charge.


At Maison Mata, every optical pair must provide perfect comfort.

If you feel discomfort, let us know as soon as possible: if after 3 – 4 days there is no improvement, visit us again and we will adjust your lenses immediately.

Book an appointment in our boutiques below

Canggu
Canggu
10 am - 9 pm
Location
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Ubud
Ubud
10 am - 8 pm
Location
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Sanur
Sanur
9 am - 9 pm
Location
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Seminyak
Seminyak
10 am - 7 pm
Location
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Uluwatu
Uluwatu
Coming Soon
Location
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Find Your Pair

Men’s Glasses

Men’s Glasses

Accessories

Accessories

Women’s Glasses

Women’s Glasses

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